Knowledge Base

← Customer Feedback
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  1. About JustShareIt

    1. Are there age or driving experience requirements to rent vehicles through JustShareIt?
    2. Can I join if I’m already a member of another vehicle sharing service?
    3. How can I get the JustShareIt phone app?
    4. How do I change my profile, vehicle availability or location?
    5. How do I share my suggestions, compliments or complaints?

  2. Getting Started

    1. How do I pay for a rental?
    2. How do I sign up?
    3. I want to rent out my vehicle, but I don't want to be there to hand over the keys. What can I do?
    4. Who should I contact with problems during a rental?

  3. Insurance

    1. Do I need my own personal auto insurance to share my vehicle through JustShareIt?
    2. I want to find out more about JustShareIt's insurance - where should I go?
    3. Is there a deductible in the event of an accident?

  4. Policies

    1. What will JustShareIt do for a Sharer if the Borrower leaves a mess in the vehicle?
    2. What's JustShareIt's policy on fuel? Who pays for the gas?

  5. Questions for Borrowers

    1. Are there any mileage restrictions?
    2. Are there manual or stick-shift vehicles available to borrow?
    3. Can I borrow a vehicle on the same day that I sign up?
    4. Can I drive outside of the USA?
    5. Can I select multiple vehicles hoping to get one rental?

  6. Questions for Sharers

    1. Am I required to have RideLink™ installed in my vehicle?
    2. Are there any mileage restrictions?
    3. Can Borrowers take my vehicle outside of the USA?
    4. Can I meet the Borrower prior to the reservation for a hand-to-hand key exchange?
    5. Can I screen potential Borrowers?

  7. All articles

    1. Am I required to have RideLink™ installed in my vehicle?
    2. Are there age or driving experience requirements to rent vehicles through JustShareIt?
    3. Are there any mileage restrictions?
    4. Are there any mileage restrictions?
    5. Are there manual or stick-shift vehicles available to borrow?

Knowledge Base and Helpdesk

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