Questions for Borrowers

← Helpdesk

  1. Are there any mileage restrictions?

  2. Are there manual or stick-shift vehicles available to borrow?

  3. Can I borrow a vehicle on the same day that I sign up?

  4. Can I drive outside of the USA?

  5. Can I select multiple vehicles hoping to get one rental?

  6. Can I smoke in the vehicle?

  7. Can I switch to the “Day Rate” during a reservation?

  8. Can my pet travel in the vehicle?

  9. Do I need my own personal auto insurance to borrow a JustShareIt vehicle?

  10. Do the vehicles come with FasTrak® or other automatic toll paying equipment?

  11. Do you have one-way reservations?

  12. How can I borrow a vehicle with a bike, roof or ski rack?

  13. How can I extend my reservation?

  14. How do I deal with street parking?

  15. Is there a penalty for a dirty vehicle?

  16. What happens if a taillight goes out during my reservation and I get a ticket?

  17. What happens if the vehicle has damage?

  18. What happens if there’s no key inside the vehicle and there’s no remote starting capability with RideLink™?

  19. What if I get a ticket while I’m borrowing the vehicle?

  20. What if I leave something in the vehicle?

  21. What if I need to cancel my reservation?

  22. What if I’m late returning the vehicle?

  23. What should I do if the “Check Engine” light activates during my reservation?

  24. What’s required to drive vehicles?

  25. Where should I return the vehicle?

  26. Where will I find the vehicle?

  27. Why should I join & what do I get out of my membership?

Knowledge Base and Helpdesk

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